The Proposal for Modeling Methodology for Enterprise Content Management (ECM) Systems: Modeling Tools Selection

Abstract

Content management is one of the strategic directions of the ICT development in modern enterprises. This trend is spurred by the increasing amount of data, information, and explicit knowledge (that is content) whose characteristic features are lack of structure and multimediality. A dynamically growing market of ECM platforms, defined as the set of components and technologies used for managing content in any given area of the company, has emerged. Researchers focusing on ECM agree that the current aspect of content management is much more recognizable in the business practice rather than the theoretical and methodological ECM toolkit as a separate discipline of IS. This chapter presents the main elements of the author’s methodology of modeling the enterprise that is preparing for the ECM platform implementation. The working name of this methodology is enterprise content management modeling method (ECM3). The modeling methodology is understood as a set of assumptions and perspectives of building the enterprise model, analytical tools to create it, and stages of the completion of the analytical process. The chapter presents the assumptions of methodology, selected analytical tools as well as practical examples from the actual ECM implementation.