Penjadwalan Dinas terhadap Kepuasan Perawat di Rumah Sakit Y Jakarta

Abstract

Nurse satisfaction in hospitals in Indonesia was still low. The low level of nurse discharge was influenced by a number of factors. The purpose of this study was to determine the relationship between nursing scheduling and patient satisfaction at Y Hospital Jakarta. The method used in this study was cross-sectional. The number of samples was 32 nurses (n = 32) through a stratified random sampling technique. The study was conducted at Y Hospital Jakarta. Inclusion criteria included implementing nurses who worked at least 1 year and were willing to become respondents. Data were analyzed by the Pearson correlation test. The results showed that the average patient satisfaction was 73, while the nurse's scheduling was 90.29. These results indicated that nurse satisfaction was still below the minimum service standard (SPM). This result also showed that there was a significant relationship between nursing scheduling and nurse satisfaction (p = 0.040; r = 0.349). The conclusion of this study was that there was a significant relationship between nursing scheduling and nurse satisfaction at Y Hospital. Recommendations were given to hospital managers to improve nurse satisfaction by managing to nurse scheduling properly