New Search

Export article
Open Access

The Application of Business Process Management in the Hospitality Industry: A Case Study

Stepan Chalupa, Martin Petricek
Published: 23 July 2020
IBIMA Business Review pp 1-11; doi:10.5171/2020.301930

Abstract: The study focuses on the application of Business Process Management and modelling within the hospitality industry. The lack of recent research shows the need for a deeper understanding of this topic and its application in the hospitality industry. This paper focuses on the use of BPM in a four-star hotel located in city-centre of Prague. An overview model was created to distinguish the core, managerial and supporting processes.
Keywords: model / hospitality / business process / hotel / Process management / centre / BPM / Prague / Distinguish / managerial

Scifeed alert for new publications

Never miss any articles matching your research from any publisher
  • Get alerts for new papers matching your research
  • Find out the new papers from selected authors
  • Updated daily for 49'000+ journals and 6000+ publishers
  • Define your Scifeed now

Share this article

Click here to see the statistics on "IBIMA Business Review" .
Back to Top Top