Covid – 19 Readiness Organizational Trust Scale

Abstract

It was aimed to develop a scale to evaluate how trust-distrust is structured in the context at the macro level; the state, lower organizations, employees and organization managers, decisions and measures regarding the epidemic and also communication between the employees and the organization and the changes brought about the way of doing business after being declared the outbreak in Turkey COVID-19. For this purpose, online interviews conducted with the help of open-ended questions. The obtained data transformed into measurable scale items and applied to 150 participants (Male: 78, Female: 72; Age: 22 - 67, Average: 38.3, SS: 12.43) together with the Socio-Demographic Information Form, General Job Satisfaction, and Turnover Intention scales. The findings obtained revealed that the scale has a three-factor structure: 'Trust in Manager', 'Trust in Organization' and 'Trust in Employee'. The results of the correlation analysis performed within the scope of the criterion validity showed that all the sub-dimensions of the scale are associated with General Job Satisfaction and the Turnover Intention. The analyzes carried out to test the discrimination validity showed that there is a significant differences in terms of Trust in Organization and Trust in Employees in groups where the perception of work-related health hazard is less dangerous and very dangerous. As a result, the findings obtained in this study show that the COVID - 19 Readiness Organizational Trust Scale is a valid and reliable scale whose psychometric properties have been empirically tested in the Turkish sample.