New Search

Export article

Cybersecurity Threats in Local Government: A Sociotechnical Perspective

, Mary Feeney

Abstract: The use of information and communication technologies (ICTs) by local governments is widespread and meant to improve managerial effectiveness and public engagement. ICTs are commonly used by governments to collaborate and communicate with stakeholders. Yet, the use of ICTs increases local governments exposure to cyberthreats. Cyberthreats are increasing and local governments are often under-resourced and underprepared for them. While many organizations combat cyberthreats with technological solutions, it is well known that social aspects—including manager vigilance and buy-in—are critical in reducing cyber incidents. Thus, governments require both social and technical solutions to cyberthreats. This research takes a sociotechnical perspective to examine the relationships between social (e.g., values and perceptions) and technical factors (e.g., design and capacity) and cyber incidents in local government. We use data from a 2018 national survey of public managers in 500 U.S. cities, data from city government websites, and the U.S. Census. The results indicate that manager buy-in and perceptions interact with technical aspects to explain reported cyber incidents in government. The findings expand our understanding of how social and technical factors are associated with cyberthreats in government, particularly manager.
Keywords: local governments / ICTs / survey / cyberthreats / buy / sociotechnical

Scifeed alert for new publications

Never miss any articles matching your research from any publisher
  • Get alerts for new papers matching your research
  • Find out the new papers from selected authors
  • Updated daily for 49'000+ journals and 6000+ publishers
  • Define your Scifeed now

Share this article

Click here to see the statistics on "The American Review of Public Administration" .
References (55)
    Back to Top Top