Demands, Control, Goal-related Feedback, and Case Managers’ Affective Well-being: A Two-sample Mediation Study
- 24 April 2020
- journal article
- research article
- Published by Taylor & Francis Ltd in Journal of Evidence-Based Social Work
- Vol. 17 (3), 347-360
- https://doi.org/10.1080/26408066.2020.1738301
Abstract
Purpose: An understudied, but important, topic within the social work literature is the affective well-being of human service case managers. The groundbreaking demand-control (DC) model predicts additive effects for job demands and job control on job-related affective well-being. Meta-analytic data and comprehensive literature reviews report inconclusive findings for this classic additive model. Method: This two-sample cross-sectional field survey study sought to address both issues by testing a recently introduced modified additive model using 810 human service case managers from the state of New York. Results: Mediational analyzes (i.e., structural equation modelling and bootstrapping) confirmed goal-related feedback’s intervening role on the job control-wellbeing relationship for each sample. Discussion: Results not only contribute uniquely to the evidence-based social work literature, but also help clarify forty years of inconsistent classic additive model findings.Keywords
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