Leveraging a University’s Dynamic Capabilities in a Turbulent Environment

Abstract

Changes in the accounting profession predictably impact higher education, including the sudden, unexpected shift from working in an office to working remotely. The Covid-19 global pandemic forced our accounting department to pivot all courses to a remote teaching and learning environment, which represented a very turbulent environment for our faculty and students. Since we had no clarity regarding the extent or duration of this change, we decided to collect our experiences that semester to share the practices that we tried that worked well and to also capture the practices that did not work as well as anticipated. As a result, we were able to leverage our dynamic capabilities to work on continuous improvement in the areas of engagement and innovation to have a positive impact on our teaching and student learning.