Abstract
Creating supply chain involving the customs infrastructure facilities is an urgent topic when shipping cargo internationally. The most in demand are cargo customs complexes, which have in their structure customs storerooms, warehouses of temporary storage, perform freight-forwarding, and customs-brokerage and other functions that are necessary to perform foreign economic activity. Also there are subdivisions of customs authorities on their territory. This type of business activity provides the business entities with the comprehensive service and enables them to reduce the time spent moving to each of the necessary control services or logistics facilities when moving cargoes in different customs regimes. Therefore, it is proposed to apply the concept of logistics chain reliability with a freight customs complex as its element. The latter will take into account business entities` financial and time expenditures with non-productive timing at the different transition stages of material flow, and will enable to optimize information flows. The paper considers the procedure of placing imported goods in a temporary storage warehouse. It is proposed the regulation methodology for individual service stages provided by a freight customs complex. The generalized algorithm for constructing a reliability model of a freight customs complex`s operation is offered allowing to determine the reliability level of each individual element in a logistics chain.