The article deals with the main issues of digitalisation of Kazakhstan’s education as a key policy of the state. The ongoing reforms are based on the development of human capital. The purpose of this publication is to highlight the results of the theoretical and experimental parts of the study. The methods used in this paper include analysis of psychological, pedagogical, socio-economic and technical literature on the research problem comparatively. From the results, it is worth noting a new level of communication between the teacher and the student, which goes beyond the classical one. These include communication features such as WhatsApp, Zoom, Messenger, email and Instagram, among others. In this regard, improving digital literacy at all levels of the education system is becoming a priority. Some recommendations made are to fill the network with a variety of information and to use modern information and communication technologies to provide a whole range of tools for communication between teachers and students. Keywords: Internet, social networks, mobile application, IT technologies, human capital, education, smart devices.