BlockChain (BC) Upending Customer Experience: Promoting a New Customer Relationship Management (CRM) Structure Using Blockchain Technology (BCT)
Open Access
- 7 May 2021
- journal article
- Published by Canadian Center of Science and Education in Journal of Management and Sustainability
- Vol. 11 (1), p203
- https://doi.org/10.5539/jms.v11n1p203