Designing Credibility Tools To Combat Mis/Disinformation: A Human-Centered Approach

Abstract

Misinformation and disinformation are proliferating in societies compromising our ability to make informed decisions. Currently a myriad of tools, technologies, and interventions are designed to aid users in making informed decisions when they encounter content of dubious credibility. However, with the advancement of technology, new forms of fake media are emerging such as deepfakes and cheapfakes containing synthetic images, videos, and audio. Combating these new forms of fake media requires tools and interventions understanding the new context. In this case, designers and developers of these tools need to examine user experience and perspectives on new contexts and understand multidisciplinary view points before designing any tools. This workshop calls for multidisciplinary participation to interrogate the current landscape of misinformation tools and to work towards understanding nuances of user experience of these new fake media and perceptions of tools that support users to distinguish credible from inaccurate content. This workshop intends to solicit a human-centric design framework which can act as a UX design guideline when designing and developing tools for combating mis/disinformation.