E-SERVICE QUALITY AND E–RECOVERY SERVICE QUALITY ON E–SATISFACTION LAZADA.COM
Open Access
- 28 September 2017
- journal article
- Published by Universitas Negeri Jakarta in JRMSI - Jurnal Riset Manajemen Sains Indonesia
- Vol. 8 (2), 258-274
- https://doi.org/10.21009/jrmsi.008.2.05