The Influence of Compatibility and Technology Acceptance Model Toward Intention to Use E-Wallet During Covid-19

Abstract

Since Covid-19, cashless especially e-wallet has become a trend in Indonesia. This was caused by the compatibility between e-wallet with the Indonesian lifestyle primarily when the Covid-19 protocol was applied and also could be used for a continuous purpose. This research was done to analyze the impact of compatibility and the Technology Acceptance Model (TAM) on the intention to use e-wallets. The technology acceptance model (consisting of perceived ease of use, and perceived usefulness) is used to underpin the research framework. The data collected in this study are from college students who are living in Indonesia and using e-wallet. The measurement will be adapted from previous research in which the reliability and validity are confirmed using pre-testing. SPSS and SmartPLS are used to analyze the data. The output could become a contribution for the development of the TAM model in relation to the intention to use e-wallet among college students in Indonesia. In addition, the result could become an insight to understand consumer behaviors when using e-wallet.