The purpose of this article is to identify mechanisms that may contribute to preserving the privacy of patient information contained in the electronic medical record. The research strategy is exploratory-descriptive, using Document Analysis and Case Study. A set of 20 documents, related to laws, manuals and standards, was analyzed and conducted case studies in two hospitals, preceded by a pilot case study. The cases were studied through semi-structured interviews, analysis of internal documents and occasional observation. In one of the stages of the research we have identification and analysis of regulatory and normative documents. And as a final result, the identification of the mechanisms that the hospitals surveyed use for information privacy. The most used mechanisms are those of processes in relation to the safeguard and those of relationship in relation to the awareness of the collaborators. As contribution, the article shows the need to strengthen the discussion of the theme for the academy. As well, a list of documents and mainly a list of mechanisms that can contribute to the protection of the information in the health area.