Job-Seeker Reactions to Rejection Emails
- 1 July 2021
- journal article
- research article
- Published by IGI Global in International Journal of Technology and Human Interaction
- Vol. 17 (3), 1-15
- https://doi.org/10.4018/ijthi.2021070101
Abstract
The authors examined participant reactions to rejection emails. Those participants who evaluated emails that provided information in an interpersonally-sensitive manner with an opportunity for future interaction reported significantly higher attitudes toward the recruiter than did those who evaluated emails that were low in information sensitivity and interactivity. In addition, the effect of email type on word-of-mouth intentions toward the company was mediated by participant attitudes toward the recruiter. These results provide implications for organizations that are focusing on the efficiency-oriented benefits of using applicant tracking system at the expense of job-seekers' reactions and for individual recruiters who may be concerned about the effect of organization practices on their professional brand. Request access from your librarian to read this article's full text.Keywords
This publication has 37 references indexed in Scilit:
- Attachment style and conflict resolution skills predicting technology use in relationship dissolutionComputers in Human Behavior, 2013
- The dynamics of warmth and competence judgments, and their outcomes in organizationsResearch in Organizational Behavior, 2011
- Integrating website usability with the electronic commerce acceptance modelBehaviour & Information Technology, 2011
- Assessing Gibb's Supportive and Defensive Communication Climate: An Examination of Measurement and Construct ValidityCommunication Research Reports, 2011
- Leader Communication: Faculty Perceptions of the Department ChairCommunication Quarterly, 2010
- Choosing Compassionate Strategies to End a RelationshipSocial Psychology, 2010
- Understanding the limitations of global fit assessment in structural equation modelingPersonality and Individual Differences, 2007
- A time and a place for incremental fit indicesPersonality and Individual Differences, 2006
- All in due time: The development of trust in computer-mediated and face-to-face teamsOrganizational Behavior and Human Decision Processes, 2006
- Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternativesStructural Equation Modeling: A Multidisciplinary Journal, 1999