Re-envisioning organizational complexity using a multiple perspectives model

Abstract

Organizations are now more complex and require collaboration to function effectively across multiple stakeholders. Consequently, they need to be familiar with collaborative projects and participate consciously in shared processes for the accomplishment of particular goals. In order to support and strengthen business partnerships, organizations could use a model based on a multi-perspective approach, as a way of visualizing effective decision-making processes and gaining an understanding regarding how they can establish and maintain stable relationships with other organizations and strategic alliances. The benefits of the new multi-perspective model could be utilized for the collaboration of multiple stakeholders and to drive future organizational change. This study presents a case study which explores the use of a multiple perspective framework in Australian Government Organizations. The results from this study suggest that a multi-perspective model may be used to address organizational complexity through the holistic integration of stakeholder perspectives and sustained knowledge flow.