CONSUMER COMPLAINT BEHAVIOUR IN INDONESIA: ROLE OF KNOWLEDGE AND SELF-CONFIDENCE
- 1 January 2022
- journal article
- Published by Jurnal Ilmu Keluarga dan Konsumen in Jurnal Ilmu Keluarga dan Konsumen
- Vol. 15 (1), 90-101
- https://doi.org/10.24156/jikk.2022.15.1.90