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Using Quality Standards in Evaluating the Performance of Small Private Hospitals and Achieving Patients' satisfaction: An Exploratory Study in Jeddah, Saudi Arabia

Nayef Ghamri
Business and Management Horizons , Volume 7; doi:10.5296/bmh.v7i1.14447

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Keywords: satisfaction / services / quality standards / private hospitals / Jeddah / Small Private / Level of Patients

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