The article identifies the main problems and difficulties in the behavior and actions of parents. The problems of the readiness of teachers and specialists of educational organizations to interact with the parents of children with special educational needs are identified. Based on the generalization of the peculiarities of working with parents of children with disabilities, the main directions and content of such work, a questionnaire was prepared and a study was conducted. The research data are presented, which testifies to the readiness of teachers to interact with the parents of children with special educational needs. The professional difficulties, the main problems in the behavior and actions of parents, which hinder a more productive educational movement of a child with disabilities, and the construction of constructive relations with teachers of educational organizations, have been identified. In inclusive education process increases the importance of cooperation between teachers, specialists in special education and parents of children with special educational needs. The most popular paradigm of cooperation with parents is the triad «understanding - support - joint action». The results of the study showed that both parties to the interaction (parents and teachers) are not ready for its implementation. The psychology of parents of children with special educational needs has its own specifics, which reveals many difficulties for teachers of support. Given the answers of teachers, we can conclude that today it is necessary to intensify the professional reflection of teachers and professionals in developing the content of work on interaction with parents and the organization of such work; assistance in understanding significant aspects of this interaction; changing attitudes towards the role and participation of parents of children with special educational needs in the inclusive process; mastering by teachers of organizational and technological support of this interaction. At the same time, there is a need for internal activity of parents of children with special educational needs, their interest in education and upbringing, choice of educational conditions and educational trajectory for their «special» child, as well as participation with professionals in its implementation. These are psychotherapeutic strategies that help reduce anxiety, greater acceptance of oneself and others, resulting in increased personal responsibility and the ability to productively, creatively solve life's problems.