Designing pension communication
Open Access
- 4 August 2022
- journal article
- Published by John Benjamins Publishing Company in Identifying Information and Tenor in Texts
Abstract
Pension participants face complex decisions which require them to choose between multiple alternatives that have different consequences, that vary in likelihood, and that often relate to different values. In the medical domain, ample research has been conducted on how to support patients in making such decisions, yielding three important lessons. First, by emphasizing the gist of information, the information becomes more meaningful to participants. Second, value clarification methods should be used to help participants retrieve or form their own values and compare those with the decision alternatives. Third, simple static visual aids facilitate the comprehension of statistics and probabilities.Keywords
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